Question 1

Does Arrivara replace therapy?

Accepted Answer

No. Arrivara supports organization between sessions - clinical responsibility remains fully with the treating therapist.

Question 2

Is Arrivara a self-help app for patients?

Accepted Answer

No. Patients only receive content that their therapist has explicitly assigned to them.

Question 3

Which therapeutic methods is Arrivara suitable for?

Accepted Answer

Arrivara is method-agnostic, from psychotherapy and occupational therapy to speech therapy and physiotherapy.

Question 4

Is Arrivara a medical device or a DiGA app?

Accepted Answer

No. Arrivara is a digital assistant for organizing therapeutic content and does not provide diagnosis or treatment recommendations.

Question 5

What does Arrivara cost for therapists?

Accepted Answer

Arrivara is completely free for therapeutic professionals, with no subscription and no hidden fees.

Question 6

How long does it take to create an exercise?

Accepted Answer

From idea to assignment in under a minute. Once created, materials can be reused anytime.

Question 7

Do I need to create new materials or can I use existing ones?

Accepted Answer

Both are possible. Existing PDFs, images, audio, and video files can be uploaded directly, and external links can be integrated in a structured way.

Question 8

How does the homework reminder feature work?

Accepted Answer

Patients receive automated reminders about their tasks, so they always know what matters right now.

Question 9

Can therapists see whether an exercise was completed?

Accepted Answer

Yes. Patients can mark tasks as completed and optionally leave short feedback.

Question 10

How secure is patient data in Arrivara?

Accepted Answer

All data is processed and stored in Germany in full GDPR compliance.

Question 11

Is patient data used for AI training?

Accepted Answer

No. Personal data is not used for AI training.

Question 12

Which devices support Arrivara?

Accepted Answer

Therapists use Arrivara in the browser on desktop or laptop. Patients use the mobile app on iOS and Android.

Question 13

Can Arrivara be integrated into existing practice software?

Accepted Answer

Yes. Arrivara supports REST API integration and white-label embedding in PVS/KIS systems, clinic portals, and telemedicine platforms.

Question 14

Is there scientific evidence for therapy homework effectiveness?

Accepted Answer

Yes. The meta-analysis by Mausbach et al. (2010) reports significantly better outcomes when patients complete therapeutic homework consistently. Study: https://pubmed.ncbi.nlm.nih.gov/20930925/

FAQ - Frequently Asked Questions

FAQ - Frequently Asked Questions